
FAQs
How long will delivery take?
How long will delivery take?
Most items are made to order and usually dispatch in 1–2 weeks. Orders containing only stocked items usually dispatch in 1–3 working days.
Your order ships together once all items are ready. Delivery time starts after dispatch; Express and Rush do not shorten preparation time.
Available delivery services and prices are shown at checkout. You’ll receive tracking by email once your order is dispatched.
How do I wash it?
How do I wash it?
- Machine wash on low heat, inside-out, with similar colours.
- Do not use bleach or fabric softeners.
- Tumble dry low or hang-dry.
- Iron cool inside-out, avoiding the print.
- Do not dry clean.
What is your return policy?
What is your return policy?
The same returns and size-exchange policy applies to stocked and made-to-order items. Contact us within 14 days of delivery to request a return or exchange.
You pay return postage for a change of mind or a size you ordered incorrectly. We cover postage when we sent an incorrect or faulty item. For a size exchange, you send the item back and we ship the replacement.
See our Returns & exchanges policy for the full conditions and your statutory rights.
Any Questions?
Any Questions?
Prefer Instagram? Send us a DM, or visit our contact page.
Support hours: Monday–Friday, 8am–5pm UK time. We usually reply within 1–3 working days. Include your order number if you’re asking about an order.