

FAQs
How long will delivery take?
How long will delivery take?
We aim to dispatch orders within 1–3 business days of the purchase date.
You will receive an email with tracking information once your order is dispatched.
How do I wash it?
How do I wash it?
- Machine wash on low heat, inside-out, with similar colours.
- Do not use bleach or fabric softeners.
- Tumble dry low or hang-dry.
- Iron cool inside-out, avoiding the print.
- Do not dry clean.
What is your return policy?
What is your return policy?
Due to the high demand and limited availability of our items, all sales are final. We do not accept returns or exchanges on any products, even if unopened.
We understand that issues can arise, and we are committed to customer satisfaction. If your order arrives damaged or incorrect, please contact us within 7 days of delivery at support@runitlondon.co.uk with your order number and a photo of the issue. We will review the situation and, if applicable, offer a replacement or store credit at our discretion.
Please note:
- We do not accept returns or offer refunds for reasons related to incorrect sizing, personal preference, or if the clothing does not meet individual expectations.
- We do not accept returns for any opened or used clothing under any circumstances.
For more information please visit our Refund Policy.
Any Questions?
Any Questions?
If you have any questions, please contact us through our website’s Contact Page.